Support
Email: [email protected]
Include the account email, source platform, approximate time, and any error message. Never send your password, Google credentials, or payment card details.
Before you write
Download issueKeep the original asset URL and the time of the failed request.
Payment issueInclude the PayPal transaction or order reference, not card information.
Privacy requestTell us what data you want to access, correct, or delete.
Response times
We aim to review support requests within two business days. Response times may be longer during service incidents or payment-provider delays.